FAQ's

Shipping FAQs

 

1. Do you offer nationwide delivery?
Yes! We offer nationwide delivery across Pakistan straight to your doorstep.

2. How long does shipping take?
Standard delivery usually takes 2-5 working days, depending on your location.

3. Is shipping free?
Yes, we offer free shipping on all orders — no minimum spend required.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via SMS or email so you can stay updated.

5. Can I change my delivery address after placing the order?
If your order hasn’t been shipped yet, contact our support team quickly via WhatsApp or email to update your address.

6. What should I do if my order is delayed?
Please allow the maximum delivery window of 5 days. If it hasn’t arrived by then, feel free to contact our team — we’re here to help.

General FAQs

 

1. What type of products do you offer?
We specialize in premium lingerie, bras, panties, and intimate wear designed for comfort, confidence, and everyday style.

2. How do I choose the right size?
You can refer to our Size Guide available on each product page. Still unsure? Message us on WhatsApp or Instagram — we’ll assist you personally.

3. Are your products padded or non-padded?
We offer both! Product descriptions clearly mention whether a bra or set is padded, non-padded, or has removable pads.

4. Is your lingerie comfortable for daily wear?
Absolutely. Comfort is key in all our designs — we use soft fabrics, breathable materials, and stretchable fits ideal for everyday use.

5. How do I care for my lingerie?
We recommend hand washing in cold water and air drying to maintain quality and longevity.

6. Do you accept returns or exchanges?
Yes, we have a 3-day return/exchange policy on unused items. Please see our Return Policy for full details.